Question 1

When will I get my bin?

Accepted Answer

Bins are delivered within one week after subscribing.

Question 2

When will my glass be picked up?

Accepted Answer

Our pickup dates are during the first week of the month We will email you details about your specific collection day, and send an email/text reminder the day before pickup. You can also download the pickup calendar below for specific dates for your neighborhood.

Question 3

What should I put in my glass recycling tote?

Accepted Answer

DO:
We accept any color of glass container in our bins for recycling.  Clean glass has the most potential uses, so please rinse out your containers and remove lids, bottle caps, metal and plastic from your containers.  Labels can stay on. 
 
DON'T:
Do not put broken glass, mirrors, plate glass, laminated glass, crystal glassware, chinaware or other ceramics in the tote.  We also don't accept glass that was used to store chemicals, biohazardous or radioactive materials.

Question 4

Where does my glass go after you collect it?

Accepted Answer

Most of the glass will go to the Blount County's glass recycling facility , where it will be crushed into gravel and sand for use in local road construction projects.  The cleanest glass containers will go to local artisans to make into tumblers, wind chimes and other artistic projects, and colorful glass can be used for landscaping mulch or crushed into chips for terrazzo.
 
Glass will also go to our sister company, Vitriform3D, for use in research into new ways of 3D printing with glass waste for wall tiles, decor, planters and other architectural applications.  You can follow their progress here!

Question 5

How do I change my subscription?

Accepted Answer

If you need to change your collection frequency or add another bin to your service, send us an email at info@fourthandglass.com and we will be happy to help.

Question 6

How do I cancel my subscription?

Accepted Answer

If you need to cancel your subscription, send us an email at info@fourthandglass.com and we will be happy to help.

After cancellation, we will recover your bin with your final pickup, and will refund the $15 bin deposit based on bin condition.

If you cancel before your bin has been delivered, you will receive a full refund of your initial payment. If you cancel after bin delivery, the one-time activation fee is nonrefundable.

Questions about glass recycling?

Frequently asked questions