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Questions about glass recycling?

  • When will I get my bin?
    Bins are delivered within one week after subscribing.
  • When will my glass be picked up?
    Our first pickup dates are in the last week of November, and we plan to continue collection in the last week of each month as the service grows. We will email you details about your specific collection day, and send an email/text reminder the day before pickup.
  • How do I change my subscription?
    If you need to change your collection frequency or add another bin to your service, send us an email at and we will be happy to help.
  • How do I cancel my subscription?
    If you need to cancel your subscription, you can go to and enter your account information. After cancellation, we will recover your bin with your final pickup, and will refund the $15 bin deposit based on bin condition. If you cancel before your bin has been delivered, you will receive a full refund of your initial payment. If you cancel after bin delivery, the one-time activation fee is nonrefundable.
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